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FAQ

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Any other questions? Contact us!

Shipping

How long does shipping take?
We ship out all orders normally on the same business day, but sometimes it may ship out on the next business day.
When should I expect my package?
We pride ourselves on fast shipping, so you can expect to receive your order within 2-5 business days depending on where you are in the country.
Can I request express shipping?
You can request faster shipping methods in checkout.

Payment

Which payment methods are accepted?
We accept most payment methods such as Visa, Mastercard, American Express, Paypal, Apple Pay and Amazon payments.
Is there a surcharge for American Express?
We do not charge a surcharge for any payment methods.

Product Care

How can I preserve my products?
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Is the product dishwasher safe?
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Returns

What is your returns policy?
We stand behind all of our products which is why we have a 100% money back guarantee on everything.
How do I request a refund or return?
Simply email info@getgocare.com to request a refund, no questions asked. Let us know if there was something wrong with your product and we'll also gladly replace the item for you.

From the Go Care Blog ...

Tips and tricks from our expert Journalists on how to stay safe at home and on the go.